Last Updated March 13th 2024
Swiftvalue / Scaletek (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect the personal information of our subscribers and their clients when they use our websites and services.
1. Collection of Personal Information
We collect personal information in the following ways:
- Subscribers: When you subscribe to our services, we collect information such as your personal and brand information which includes but is not limited to, email address, billing information, links to 3rd party services and social media and any other information necessary to process your subscription.
- Clients of Subscribers: We collect information on behalf of our subscribers about their potential clients. This information may include but is not limited to names, email addresses, phone numbers, property address, postal code, and other relevant data for lead generation purposes.
2. Use of Personal Information
The personal information we collect is used for the following purposes:
- To provide and manage the services you have requested.
- To process payments and manage your account.
- To communicate with you about your account or services.
- To improve and customize our services.
3. Disclosure of Personal Information
We may disclose your personal information to third parties in the following circumstances:
- Service Providers: To third-party service providers who perform services on our behalf, such as payment processing (Stripe) and data management (Google Sheets) and any other 3rd party services needed to fulfill the tasks required of your subscription.
- Legal Requirements: If required to do so by law or in response to valid requests by public authorities. We comply with Personal Information Protection and Electronic Documents Act (PIPEDA).
4. Retention of Personal Information
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
5. Security of Personal Information
We take reasonable steps to ensure that your personal information is treated securely and in accordance with this Privacy Policy. We implement appropriate technical and organizational measures to protect personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.
6. Access and Correction of Personal Information
You have the right to access the personal information we hold about you and to request that it be corrected if it is inaccurate. If you wish to access or correct your personal information, please contact us at the details provided below.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
- Email: info@scaletek.ca